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FAQs

Brewer
Related Queries

Blend/Capsules
Related Queries

Brewer Related Queries

Q. What do I do if my machine breaks down?

Call us on our customer care number 1800 425 2602 (Toll Free) and we will help resolve your complaint through our team of technical experts

Q. What do I do if a capsule gets stuck in the machine?

Call us on our customer care number 1800 425 2602 (Toll Free) and we will help resolve your complaint through our team of technical experts

Q. How do I clean and maintain my machine?

Ensure you lift the lever once the coffee gets dispensed to ensure capsule drops down. Run a shot without capsule (only water) once you are done preparing coffee for the day and when you start the machine in the morning. Ensure the machine is switched off after use and power plug is removed, if machine is not in use for a long time.

Q. How do I register my machine warranty?

You can register warranty online at club.bonhomiaworld.com or by sending an email at hello@bonhomiaworld.com. Please keep details like name, contact number, product, date and place of purchase handy

Q. How do I descale the machine?

Descaling can be done by filling the water jar with descaling liquid (upto 3/4th of the jar) and running empty shots till all liquid is over. Repeat once more, followed by 2 cycles with plain water. Frequency (depends on usage) would be once in 3-6 months.

Q. What is the Toll free number to contact customer care

1800 425 2602 (Toll Free)

Blend/Capsules Related Queries

Q. How does the coffee capsule concept compare with other brewing formats?

The Bonhomia Boho's elegant, space-efficient design makes it the perfect counter top accessory for homes, cafes and offices. Its innovative one-touch technology with adjustable settings allows you to choose the strength of your brew, creating perfection in every cup. The Boho comes with adjustable settings for the exact amount of coffee you desire. Easy insertion and ejection of capsules is a boon. All you have to do is open the lever and pop in the capsule. The used bin/container can hold up to 12 used capsules before required to be emptied. Another big plus is the Italian ULKA pump for efficient brewing and programmable coffee volume (Espresso & Lungo). Not to mention, it is easy to use, clean and maintain. Available in two beautiful colours – Passion Red and Midnight Black. What's not to love?

Q. How is it that the tea capsules will work in the Nespresso® Coffee machine ; Do I need a separate machine for the Tea capsules ?

The Bonhomia Boho's elegant, space-efficient design makes it the perfect counter top accessory for homes, cafes and offices. Its innovative one-touch technology with adjustable settings allows you to choose the strength of your brew, creating perfection in every cup. The Boho comes with adjustable settings for the exact amount of coffee you desire. Easy insertion and ejection of capsules is a boon. All you have to do is open the lever and pop in the capsule. The used bin/container can hold up to 12 used capsules before required to be emptied. Another big plus is the Italian ULKA pump for efficient brewing and programmable coffee volume (Espresso & Lungo). Not to mention, it is easy to use, clean and maintain. Available in two beautiful colours – Passion Red and Midnight Black. What's not to love?

Q. Which machines can I use Bonhomia capsules with?

The Bonhomia Boho's elegant, space-efficient design makes it the perfect counter top accessory for homes, cafes and offices. Its innovative one-touch technology with adjustable settings allows you to choose the strength of your brew, creating perfection in every cup. The Boho comes with adjustable settings for the exact amount of coffee you desire. Easy insertion and ejection of capsules is a boon. All you have to do is open the lever and pop in the capsule. The used bin/container can hold up to 12 used capsules before required to be emptied. Another big plus is the Italian ULKA pump for efficient brewing and programmable coffee volume (Espresso & Lungo). Not to mention, it is easy to use, clean and maintain. Available in two beautiful colours – Passion Red and Midnight Black. What's not to love?

Q. My coffee drips out at the end of extraction. Is that normal?

The Bonhomia Boho's elegant, space-efficient design makes it the perfect counter top accessory for homes, cafes and offices. Its innovative one-touch technology with adjustable settings allows you to choose the strength of your brew, creating perfection in every cup. The Boho comes with adjustable settings for the exact amount of coffee you desire. Easy insertion and ejection of capsules is a boon. All you have to do is open the lever and pop in the capsule. The used bin/container can hold up to 12 used capsules before required to be emptied. Another big plus is the Italian ULKA pump for efficient brewing and programmable coffee volume (Espresso & Lungo). Not to mention, it is easy to use, clean and maintain. Available in two beautiful colours – Passion Red and Midnight Black. What's not to love?

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